How to get Cleared from CRB.


Are you within Turkana County or any of the marginalized areas biting your nails about how to be cleared from CRB and you can’t travel to Lodwar or your headquarters to access Huduma Center services? Or one of the guys who have tried severally to hit into your mpesa menu >loans and savings and tried borrowing a soft loan or quick money from either m-shwari or kcb bank and you get this annoying message that you do not qualify for a loan? Or you are one of the guys in dire need of capital to start a business and after rushing to your bank you get that disappointing feedback from the credits’ desk dude that you do not qualify for a loan because of a negative CRB listing that you should clear first with the lender? Or finally, you are a postgraduate with a pending loan taken during campus life and now you need a clean sheet of a report? Okay, if you are one of them you are in the right place. You will find this article helpful as far as CRB clearance is concerned.

Nowadays employers and government institutions expect their prospective employees to have a clean sheet on credit listing not forgetting the banks and Saccos that prefer lending their money to people they can trust.

To start, CRB is an abbreviation for Credit Reference Bureau, an agency responsible in providing Clearance or unlisting a “blacklisted” customer. In this case, the blacklisted customer is an individual with a negative credit report implying that he/she is a defaulter or has an active Loan account. Therefore, if you happen to be a CRB victim, first you have to identify the lender that listed you to the bureau > Pay the loan to the lender and you are as good as to go for your Credit Clearance Certificate from either of the major corporations accredited by the Central Bank of Kenya:

  1. Metropol Corporation
  2. TransUnion Africa
  1. Metropol Corporation

To get cleared from CRB through the Metropol corporation, you have to register with them through their website or by using a Safaricom sim card in your mobile phone by;

  • Dial *433#
  • Select Option 4 (Clearance Certificate)
  • Enter Your National ID Number
  • Confirm your details to complete the registration process
  • If not registered with Metropol you will have to Pay Ksh.100 as registration fees through their Paybill number 220388 and use your National ID as the account number
  • You will receive an SMS with Crystobol PIN
  • Visit the Metropol website
  • Enter your PIN
  • Select ‘Clearance Certificate’
  • Pay Ksh 2,200 as fees for the certificate through their Paybill number 220388
  • Follow the download instruction for your clearance certificate 
  • Printout and file the certificate for your good.

2. TransUnion Africa

To get cleared through the TransUnion Africa, you ought to;

  • Text your Full Names to 21272 (SMS charges applicable @Ksh.19) Or Download the TransUnion Nipashe app (To avoid the sms charges)
  • Do a registration/Signup by paying ksh.50 (a one-off payment) through a PayBill a/c 212121 and National ID as the account number
  • Pay Ksh.2,200 as clearance fees and email the Mpesa/Airtel transaction code/message to
  • Then wait for an attachment to your mail with your clearance certificate.

Consequently if you do not want the certificate and you are only interested in getting cleared, well signup an account with metropol corporation and pay ksh.300 to Paybill Number 186644 and use your National ID as the account number or Call 0711056444.


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